Move Docs
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Common questions
How to get started
Setting up the host
Setting up capture device
iPhone setup
Recording your calibration and takes
Uploading the videos
Using the Move Web App
Connectivity Problems
Common questions
General
Capturing
iPhone App
Web App
Shoot prep
Equipment list
Shoot considerations
Capture volumes
During your shoot
iPhone setup
Capturing your calibration
Recording your takes
Uploading your shoot
Processing your shoot
Creating a calibration
Process your takes
Using your data
Exporting your data
NVIDIA Omniverse extension
Blender
Maya
MotionBuilder
Unreal Engine
Character Creator
Unity
Rigging
Rigging FAQs
Exporting and mapping
Retargeting FAQs
Experimental Mode
Guidelines
Create a project and session
Renaming files
Batch video upload
Processing the data
FAQs
Finger Tracking best practice
Shooting with multiple actors
iPhone app - warning definitions
iPhone app - changing camera numbers
Web app - output formats & faqs
Capturing - Marking out the Volume
Move.ai Academy
Roadmap
Release notes
Platform release notes
iPhone release notes
Mocap release notes
Usage Terms and Conditions & Privacy Policy
Fair Use Policy - annual subscription
Fair Use Policy - monthly subscription
EULA
Privacy Policy
Acceptable Use Policy
Back to home
Move Docs
Common questions
How to get started
Setting up the host
Setting up capture device
iPhone setup
Recording your calibration and takes
Uploading the videos
Using the Move Web App
Connectivity Problems
Common questions
General
Capturing
iPhone App
Web App
Shoot prep
Equipment list
Shoot considerations
Capture volumes
During your shoot
iPhone setup
Capturing your calibration
Recording your takes
Uploading your shoot
Processing your shoot
Creating a calibration
Process your takes
Using your data
Exporting your data
NVIDIA Omniverse extension
Blender
Maya
MotionBuilder
Unreal Engine
Character Creator
Unity
Rigging
Rigging FAQs
Exporting and mapping
Retargeting FAQs
Experimental Mode
Guidelines
Create a project and session
Renaming files
Batch video upload
Processing the data
FAQs
Finger Tracking best practice
Shooting with multiple actors
iPhone app - warning definitions
iPhone app - changing camera numbers
Web app - output formats & faqs
Capturing - Marking out the Volume
Move.ai Academy
Roadmap
Release notes
Platform release notes
iPhone release notes
Mocap release notes
Usage Terms and Conditions & Privacy Policy
Fair Use Policy - annual subscription
Fair Use Policy - monthly subscription
EULA
Privacy Policy
Acceptable Use Policy
Common questions
Here you can find a number of common questions that are asked by our community.
General
Can I change my organisation name and email address?
Can I subscribe for a monthly subscription?
How many cameras can I use with the experimental mode?
Capturing
Do you offer facial capture?
Can I use the host as a camera?
What size capture area do I need and how many people can I capture?
How well does your system deal with occlusion?
Can the cameras be mounted at different levels?
Can you capture animals?
Do the cameras have to be stationary?
What if one of the cameras is bumped?
Does every actor have to do a calibration?
Can you capture objects?
What if somebody goes out of the capture volume?
Can I capture select people within a scene?
Can you capture fingers?
How accurate is your finger tracking?
How can I improve my finger-tracking quality?
Can I capture hands without the body?
What lighting conditions can you deal with?
How can I capture my motion accurately with a phone as old as the iPhone 8?
How does your accuracy compare to an optical marker-based system?
What is the quality of your system?
How do you compare to Vicon & OptiTrack?
See more
iPhone App
My takes aren't uploading from the mobile app to the web app, how can I fix this?
Does the iPhone app require an internet connection?
What is the recommended method for uploading to the web app?
When uploading I am receiving the ErrInvalidServerStatus error message. What does this mean?
Does it matter if my devices are running different app versions?
Can I export my footage from the iPhone app?
Can I change the resolution settings on the iPhone app?
How can I keep my iPhone screens unlocked?
See more
Web App
What is the optimal calibration protocol?
How can I check the calibration quality?
What is a good pixel score for a calibration?
I want to capture multiple actors, does the calibration process need to be performed by each actor?
What is the optimal take protocol?
What is the importance of performing the T-pose?
Does the actor's clothing affect the motion capture quality?
How to remove a camera from a session?
See more
